Servicefaction for your Business

Servicefaction begins by asking Customers what they want. So, we asked how they would like to interact with Businesses. Their responses are used to make Servicefaction.com, to help you know just what your Customers want.

Preferred

Your Customers have many ways to give you feedback, but would prefer a new way to say what is truly on their minds. Servicefaction.com speeds your Customers through a simple format that lets them express just what they want. They choose whether to share anonymously and if they want a response. This gives you valuable insight to exactly what your Customers want.

Specific

What Customers want and need is constantly changing. Not keeping up can make or break your success. Servicefaction’s Listen and Respond system lets Customers easily share specific insights about their experience with your Business, so you can stay current and aligned with what makes your Customers happy.

Simplified

Gathering and interpreting Customer feedback can be complicated and expensive. Surveys, secret shoppers, social media response services and comment cards require extra work and expertise. Your Servicefaction Dashboard organizes Customer feedback and responses to easily see trends and past reports. To efficiently and inexpensively know Just What Customers Want.

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See Features and Benefits for your Customer

Email or call us at 207-233-0799